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Wednesday, October 18, 2017

Confused By The Whole Thing

A few months ago, Ticketmaster rolled out the Verified Fan process.  In an attempt to outwit the bots and scalpers that are driving up ticket prices, Ticketmaster wanted to create a new process that would make it easier for real fans to buy tickets.  For big events, they have ticket buyers sign up weeks in advance for a chance to buy a ticket.  Then on the day tickets go on sale, you find out if you've been given that chance.  If you're a lucky few that gets a code, you have the chance to go purchase a ticket.  Though you're not actually guaranteed a code or a ticket.  Even after you go through the whole process, you may not actually get a ticket in the end.

After 3 attempts at this process, I still haven't managed to get past the first step.  I signed up twice for Springsteen (2 different blocks of tickets) and once for Harry Potter.  All 3 times I was put on stand-by.  More over, 2 of my friends also managed to get on stand by.  I understand their desire to make ticket buying more fair.  But when tickets would sell out in a few minutes, and I wouldn't get any, I at least had the satisfaction of doing something.  I had tried but it didn't work out.

Now I can't even try.  It feels like I haven't made it into a special club.  It's a pain.  And the fact that some people have won the code each time, and managed to get tickets each time is even more atrocious.  This is only making it harder for regular people to get tickets, instead of easier.  

And to top it all off, if this process is supposed to completely eradicate scalpers and bots buying up tickets, why is there a pair of tickets to Harry Potter tickets listed online for $10,000?  Do better Ticketmaster! I managed to see Hamilton without a great deal of work.  We don't mind waiting months to see the shows, just give us a chance to try. 

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